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Water Heater Repair

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Water Heater Repair-

Get Your Electric Water Heater Repaired by Expert Technicians at Tom’s Plumbing & Drain Service, LLC

If your electric water heater is giving you nothing but icy cold showers, book your water heater repair with Tom’s Plumbing & Drain Service, LLC, and we’ll warm things up for you!

We will make sure that your water heater gets fixed with a warranty or ongoing cover for the cost of future repairs.

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Our skill and expertise in water heater repair come with a fixed cost, with no call-out or hidden charges.

All the parts and labor are included in our price. We will also give you unlimited call-outs if something goes wrong with your water heater after we’ve fixed it.

Water Heater Problems That We Can Fix For You

When your water heater is not giving you the warm, relaxing bath you expect, even when you are without a houseful of people, it’s time to spend some time evaluating your electric water heater.

You can notice a variety of symptoms when your water heater is not working as it should.

The symptoms of a broken water heater include issues with water temperature, leaks, discoloration, odor, and unusual noise.

Let’s look into each one of them in detail:

1. Water Temperature Problems

These are the most common problems encountered by users of electric water heaters. Water temperature issues can also be experienced in two different ways:

Cold Water

When you turn on your faucet and you get the chilly, cold water instead of a warm, comforting temperature, it is usually caused by either of these three:

  • Lack of power
  • Faulty thermostat
  • Faulty heating element

If you are not sure how to handle the problem, we have water heater expert technicians who can diagnose what is causing the problem.

Here’s what we do:
  • We eliminate power as a suspect by resetting tripped circuit breakers and replacing blown fuses.
  • We check the power switches to make sure they are turned on and that the power indicators on your water heater are lit.
  • We check the thermostat to make sure it’s receiving power.

Water Is Not Warm Enough

The best possible reason when the water is not warm enough can be either of the three:

  • Undersized water heater
  • Crossed hot and cold connections
  • Faulty heating element or thermostat

Water Heater

We troubleshoot this water problem issue by checking to make sure that the heater has 75 percent of its capacity as hot water to rule out the undersized water heater possibility.

If your water heater is undersized, we can make a new water heater installation according to your needs.

Next, we rule out a crossed connection by turning off the water supply and turning on a hot water faucet then replacing an electrical element that may not be working. We also make sure to clear any sediment.

2. Leaks

A water heater that has a leaking shut-off valve needs immediate attention.
We have the right tools and expertise for this kind of water heater repair and fix leaking problems following these steps:

  • Drain the water heater and allow the water in the unit to cool down
  • Turn off the gas and remove the gas line from the water heater
  • Check if the sensor is functioning optimally
  • Loosen the shut-off valve using a pipe wrench
  • Check the seal and secure the valve tightly
  • Turn the gas on after refilling the water heater
  • Test if the seals around the shut-off valve are holding
  • Loose plumbing connections and loose heating element bolts

Water heater leaks can be caused by different malfunctions of the elements in the water heater system including:

  • Faulty temperature and pressure (T and P) relief valve
  • Excessive pressure
  • Overheating
  • Stuck valve
  • A leak from an overhead or adjacent plumbing connection
  • Loose heating element bolts
  • Bad gasket
  • Leaking water tank

When you are experiencing tank leak issues, you can switch to a tankless water heater that we can install for you.

The equipment lasts about twice as long and takes up about one-quarter of the space in your basement.

3. Discoloration or Odor

Rust-colored water from your water heater can be caused by corrosion inside a glass-lined tank or a failing sacrificial anode rod.

The decaying sacrificial anode rod can release hydrogen, causing a smell like rotten eggs.

Our water heater experts have dealt with issues like this in the past years.

To address this type of need for water heater repair, these steps are being done:

  • Flushing the water heater
  • Treating the tank and pipes for two hours with a solution of two pints of 3% hydrogen peroxide to 40 gallons of water.
  • Replacing the failing anode with a zinc-alloy anode if the odor exists.
  • Replace the heater with a plastic-lined one if the smell still doesn’t go away.

We have expert water heater technicians who can determine if you need to have replacements for the zinc-alloy anode or the lining of your water heater.

We can also determine if the best possible solution to this problem is to replace the water heater system as a whole.

4. Odd Noises

Water Heater Problems-TomsPlumber There are typically two types of odd noises that you will hear from a water heater that needs repair.

If you hear a low, rumbling noise, it can indicate boiling water caused by overheating due to sediment build-up.

Our technicians deal with this issue by flushing your water heater to remove the sediments.

Another odd noise that you might hear from your water heater is a high-pitched, whining noise that can be caused by a build-up of scales on the electrical elements of your water heater.

We usually treat this problem by flushing and then cleaning the scales from the water heater tank and elements.

Then, we install low-watt-density heating elements with a larger surface area for greater heat-transfer efficiency.

We Make Sure Your Water is Always Warm

We are committed to bringing the smooth running of homes and businesses in New Orleans with the best full-service, reliable, and affordable water heater repair services.

Avoid the cost and hassle of finding a last-minute water heater technician by giving us a call at 504-732-1733.


Connie Rodriguez

For our water heater installation I had Tom’s Plumbing do it 5 years ago and when it started to act up I had them come again to do the water heater repair. They always do a good and thorough job and I have nothing to say but good things about their plumbers and how they work. If you need water heater repair in New Orleans, Tom’s Plumbing and Drain is the best so far.